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Data Protection

Our Commitment to Data Protection

Adams Plumbing & Heating Bolton is committed to protecting the personal information of our customers, website visitors, and anyone who contacts us.

We ensure that any personal data we handle is processed fairly, lawfully, and securely in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Our aim is to ensure that all personal information is treated responsibly and protected against misuse, loss, or unauthorised access.

How We Protect Personal Data

We take appropriate technical and organisational measures to safeguard personal data. These measures include:

  • Secure storage of customer information

  • Restricting access to personal data to authorised individuals only

  • Using password-protected systems and devices

  • Maintaining up-to-date security practices for digital data

  • Secure handling of any written records containing personal information

These precautions help ensure personal data remains confidential and protected.

Use of Personal Information

Personal information provided to Adams Plumbing & Heating Bolton is used only for legitimate business purposes, including:

  • Responding to customer enquiries

  • Arranging plumbing or heating services

  • Providing quotations and invoices

  • Maintaining necessary business records

We only collect the minimum information required to provide our services.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory obligations, such as accounting and tax requirements.

When personal data is no longer required, it is securely deleted or destroyed.

Staff Responsibility

Anyone handling personal data within the business is responsible for maintaining the confidentiality and security of that information.

We ensure that personal data is handled carefully and only used where necessary for legitimate business operations.

Contact

If you have any questions about how we protect or handle personal data, please contact:

Adams Plumbing & Heating Bolton
29 Worston Ave
Bolton
BL1 5UG

Phone: 01204 322 449
Mobile: 07917 729172